IdaWeb Marketing LLC – Privacy Policy Effective Date: June 3, 2025

IdaWeb Marketing LLC (“Company,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit https://abb.idaweb.tech or engage with any of our digital services, automations, or communications.

1. Scope: This policy applies to all personal data collected through our website, smart websites, AI-powered platforms, smart forms, chatbots, SMS campaigns, and any other related digital services operated by IdaWeb Marketing LLC.

2. Information We Collect: We may collect the following types of personal information: - Contact Information: Name, email address, phone number - Account Information: Login credentials, user preferences - Payment Information: Billing details, payment confirmations (processed securely through third-party payment processors such as Stripe) - Business Information: Company name, industry type, and service interests - Usage Data: IP address, browser type, device identifiers, pages viewed, and time spent on site - Interaction Data: Form submissions, chatbot conversations, AI assistant interactions, and responses to SMS or email campaigns - Behavioral Data: Engagement metrics such as link clicks, message opens, or opt-in confirmations

3. How We Use Your Information: We collect and use your information to: - Deliver and maintain IdaWeb Marketing LLC products and services - Personalize user experience through automation and AI integrations - Respond to messages, inquiries, and support requests - Process transactions and account updates - Send appointment reminders, service confirmations, or project updates - Send promotional messages when you have opted in - Improve website performance, usability, and security Comply with legal, contractual, or regulatory obligations

4. Information Sharing: We do not sell your personal information. Your data may be shared only as necessary with: - Service Providers: Hosting platforms, analytics services, AI integrations, CRM, and payment processors - Business Partners: When collaborating to deliver services you specifically request - Legal Authorities: If required by law or legal process - Affiliates and Internal Teams: For internal administrative and operational purposes only No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Sharing to subcontractors in support services (for example, customer service) is permitted. All other use case categories exclude SMS/text messaging opt-in data and consent; this information will not be shared with any third parties.

5. Cookies and Tracking Technologies: We use cookies, analytics tools, and tracking pixels to enhance your browsing experience and understand engagement. You can manage cookie preferences through your browser settings at any time.

6. Data Security: We use reasonable administrative, technical, and physical safeguards to protect your personal information. However, no transmission or storage system is entirely secure, and we cannot guarantee absolute protection.

7. Data Retention: We retain data for as long as needed to provide our services, fulfill contractual obligations, comply with legal requirements, or maintain legitimate business interests.

8. Your Rights: Under the Utah Consumer Privacy Act (UCPA) and other applicable laws, you have the right to: - Request access to the personal information we hold about you - Request correction or deletion of your personal information - Opt-out of data processing for targeted advertising To exercise your rights, please contact us at [email protected].

9. Children’s Privacy: Our services are intended for adults 18 years and older. We do not knowingly collect or process personal information from minors.

10. International Data Transfers: Our services are hosted and operated in the United States. If you access our services from outside the U.S., your information may be transferred to and processed in the U.S. under applicable privacy laws.

11. Opt-In and Consent: When you submit your contact details through our website, forms, or communication tools, you may choose to opt in to receive messages from IdaWeb Marketing LLC. These communications may include service notifications, project updates, appointment confirmations, newsletters, and promotional messages.

By opting in, you consent to receive emails and SMS messages related to your inquiries, service requests, or ongoing communications with IdaWeb Marketing LLC. You acknowledge that message and data rates may apply depending on your mobile carrier, and message frequency may vary depending on engagement.

You may withdraw your consent or manage your preferences at any time by replying STOP to text messages or clicking the unsubscribe link in email communications. Your consent is entirely voluntary and not required as a condition to purchase or receive any of our services.

12. Changes to This Policy: We may update this Privacy Policy periodically. Updates will be reflected on this page with an updated effective date. Your continued use of our services after changes have been posted signifies your acceptance of the updated terms.

13. Contact Us: For questions, concerns, or requests related to this Privacy Policy, please contact us through the following: